Eat Deal

Pimp Stain asked:


I could go on and on about how loopy this guy is, but I’ll try to keep it short.

I work at Panera Bread. There is a man who’s been coming in for a few weeks now. He never buys anything; he scams free drinks by telling the cashiers that he lost his cup; he argues with other, paying customers and accuses them of stealing his table. He has multiple personalities and leaves change at numerous tables, claiming them all as “his”. When his personality changes, he changes seats. He’s Arabic, and speaks in that language when talking to himself or arguing with someone. Every 10 minutes or so, he goes into the bathroom and somehow gets soap, water and paper towels EVERYWHERE. The list goes on…

My job at work is to maintain the dining room, which includes the restrooms. I spend a large portion of my time mopping up his swill water in the men’s restroom, and clean up the messes he leaves at the four tables he uses, which are ofen nowhere near one another.

Recently, he started getting upset with me for clearing his “belongings” (four pennies wrapped in a napkin and some sugar packets) off one of his tables. I have to keep the tables clear for customers; his “belongings” are garbage, and he’s clearly seated at a different table. He said “You will learn, you ignorant b*tch” and started speaking to me in Arabic. After work, I was walking to the bus stop, and I saw him start to circle around the parking lot in his car, so I had to get a ride from a manager to a different stop.

TODAY, I upset him once again by clearing his trash from an empty table. He started to mutter in Arabic, then headed towards the bathroom. Once he came out, I went to clean up his mess in there, and THE GUY HAD CRAPPED ON THE FLOOR. Guess who had to clean it up?

On top of all that, I found out that he’s been harrassing the girls on the night staff and asking them on dates. Most of them are high-school age.

All my managers are aware of this guy and his antics, as well as the fact that he threatened me and crept up on me in the parking lot (I doubt it was coincidence he was driving by as I left work). He NEVER buys anything, and intimidates other patrons, yet they will not kick him out.

I snapped today, and told my boss that I refused to work in the dining room until something was done about him. She told me I had to. I don’t know what to do…I’m not picking up a crazy person’s sh*t again, and I’m not putting myself at risk of angering him by arguing with him about his trash all day.

I apologize for the ramble. Any advice? Any ideas as to why my managers don’t see this as a big deal?

Oops…one more thing: This guy gives me the creeps right down to the bone. Not the “eew, he’s kinda weird” creeps, but the creeps that make me want to take my kids and go hide.

Thanks so much, phat woman. I don’t have a cell phone, though. I’m thinking mace might be a wise investment.
He’s an Arab, not an Arabic. He speaks Arabic when he’s going nutty.
He’s an Arab, not an Arabic. He speaks Arabic when he’s going nutty.

Ty

SayWhat? asked:


I know it’s annoying when your waiter is never around when you need her/him. I’ve found it’s more likely the problem that they are coming too frequently, interrupting your conversation, reaching over you to remove plates…basically acting as if you are there to see them, not the person with whom you are dining.
Removing plates and bringing food are not the problem…if they did it quietly without railroading your conversations. Most of the waiters I get don’t do “behind the scenes” very well, however.

Terrance

ShannonOfDoom asked:


My boyfriend just got back from a business trip & took me out to one of our favorite restaurants for dinner.

For a start they decided to seat us right between another 2 couples less than a metre to our left & right (I felt like I was sitting on their lap) when the rest of the restaurant was completely empty. I asked to be seated elsewhere & they said there were bookings on that side of the dining room (these mystery diners never materialised while we were there)

I ordered the special (which the waiter read off a card & didn’t really seem like he knew what he was talking about) wagyu porterhouse with blue cheese glaze and my partner ordered an eye fillet.

When our order came out they had made us both the eye fillet. They offered to take both meals back but said it would be about another half an hour before we eat if we did so I declined.

I had ordered my steak medium but it was only cooked about 5mm through a 1.5″ thick steak that was tough (it actually hurt my fingers trying to cut it) and had a huge piece of gristle & it came with with some kind of onion & vegetable tart, the onion was quite raw.

My partners meal was much the same but he was starving & ate the whole thing. I told him I couldn’t eat mind because it was awful & he ate most of it.

When the waiter came to collect our plates I told him (politely) it was pretty terrible & he just asked if we would like to see the desert menu.

I’m not the most assertive of people so we ended up paying $150 for one of the worst meals I’ve ever eaten. I wouldn’t have expected not to pay for the meal because my partner ate it but they should have offered us a free desert or a discount on our next meal or something.

I wont go back there again but what should I have done in that situation without making a scene?
** must add that this was particularly upsetting because we have eaten there over a dozen times (both in their restaurant & tapas bar) & never had a bad meal there before. The food & service is usually outstanding.

Nick

aud asked:


Are foods like cereal and foods like shortening or flour different? Do you share? How is it paid for?
What about cleaning supplies? Are mops different from windex? Do you share? How is it paid for?
Please help me out here?

Kansieo.com

oh_imreadyforit asked:


I work in an upscale restaurant, and sometimes we will get parents who bring in noisy, bratty children to eat. They are oblivious to their kids who are running around the restaurant, yelling and screaming, while there are other customers in here. I think noisy kids ruin the dining experience for other people and need to be dealt with by taking them outside and letting them cool down for a bit.

Is there a polite way to ask parents to take their children outside to let them calm down?

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sandy asked:


illustrate how the hotel, restaurant and theater can deal with intangibility, inseparability, perishebility and variability ?

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beerwench33 asked:


I find it amazing. I am no math-wiz, but how hard is it to figure 15-25%, according to quality of service, size of tab, how long you kept the table, etc…
What is the deal? Ar ethey afraid to leave too much? Afraid to leave too little? What?
I’m just wondering. The only reason I care is because alot of times I have someone waiting for a table and the people have their calculator out and are doing math on their guest check. It seems extreme to me.

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Jeremy asked:


I went to lunch with some coworkers for someones birthday. We ordered drinks and they were brought to the table…except mine. I attempted to get the waitress’s attention with no luck so I snapped my fingers(Which got her attention) and told her I hadn’t gotten my drink.

So we ordered and I ordered what I always order at that restaurant and when the food came my dish was the wrong dish. I asked the waitress and she told me thats what I ordered. Essentially telling me that I am wrong and that I must not know what I’m talking about since I can’t even seem to get my own order right.

So what was it, a combination of poor service and perhaps(I’ll admit) a little rudeness from myself? I was the only one at the table who didn’t get their drink and I was pretty thirsty. I always tip very well and having had spent years working in a diner I know what waitress’s deal with. But either way if they’re not giving you good service is snapping still wrong?
Satan you must be as bad at waiting as you are at typing. Messing with someone’s food is juvenile and illegal and also pointless. It makes about as much sense as swearing at someone in a foreign language. If you do it, they don’t know so whats the point. Oh yea, and waiting was a stupid movie, like most movies that have Ryan Reynolds in them.
Also, if you find being in a service position demeaning then why do it. I’ve known many “Lifer” waitress’s and they all knew their place in a restaurant. They were always nice and cheery and generally got a great tip. Is it more of a younger generation of waitress’s with an overinflated sense of self entitlement?
“Stuff happens and let it go.” So basically shitty service should be ignored? Wow what a novel thought. Perhaps we should forget about the whole tipping concept as well.

“they deserve more respect then that.”
Why?

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Scorpio asked:


I just ordered food from a restaurant to go. I paid, and then a waitress walked my food over to me and handed me the bag. I said thanks and she just walked away without a smile. Now either she was having a bad day or she was angry at me for not tipping. What’s the deal?

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BabyDolll128 asked:


Help! Mother in law is making it hard to look forward to the holidays!?
My huband and I were recently married in September of this year. We have been together for 6 years. My mother in law is all of a sudden making a big deal about the holidays. For instance she wanted us to go to her house this year for Thanksgiving and go to my moms next year.My husband told her this wasn’t going to work because we want to be with both sides for the holidays. I offered to do Thanksgiving at my house so that we could all be toghether and she wouldn’t have to feel that the holidays are a big rush. She refused my offer. So I thought we agreed on splitting the holiday we would go to her house at 11am and have appitizers with her. Her dinner was in the middile of the day and this year was our year to have dinner with my parents because last year we only got to spend a few hours at my moms. The night before Thanksgiving my MIL called my husband to discuss Thanksgiving and he must have told her agian about how our day was planned we would show up at 11 have appitizers and spend

Additional Details

10 minutes ago
time with them and then leave at 4 to make diner at my mothers house. She was doing dinner at 5. My mother in law blew up. Don’t even bother coming I can’t believe your not eating here you do everything with her family. Blaah Blahh Blahh. She said not even to bother to come come next year to her house only so she can get her full Thanksgiving. Which I refuse to do and she doesn’t respect that. She then said that we always run out on her to get to my moms which is untrue we were spending most of the day with her. The next year we would eat our main meal with her. She was so upset she hung up on him and he was so upset at her that we didn’t go. They didn’t talk for a week and when they did he opologized for not being there and she was still feeling the same way and said that . everything was about me and my mother. That is also untrue we tried working it out with her. 1. I offered to do thanksgiving so that nobody was torn away. 2. I my mom doesn’t care about the time you do dinner but

5 minutes ago
if you could do your thanksgiving at lunch time or dinner time everything would work out alot better. She likes to have hers smack dab in the middle of the day. I don’t know what to do about her she is starting to cause problems between me and my husband and he doesn’t want me to say anything to her. She can’t respect us as a married couple she wants everything her way. I am starting to really dislike her. What do I do. She also says that discussing the holidays is between her and my husband. That really pissed me off and I would really like to confront her on that. I feel like the main issue is is that she feels she has lost all control I think she is really jelous of my mother and what she has done for me and my husband. I know this seems really long and not put together well but its really upseting me and I have gotten good responses on here other times

Ester