Eat Deal

ShannonOfDoom asked:


My boyfriend just got back from a business trip & took me out to one of our favorite restaurants for dinner.

For a start they decided to seat us right between another 2 couples less than a metre to our left & right (I felt like I was sitting on their lap) when the rest of the restaurant was completely empty. I asked to be seated elsewhere & they said there were bookings on that side of the dining room (these mystery diners never materialised while we were there)

I ordered the special (which the waiter read off a card & didn’t really seem like he knew what he was talking about) wagyu porterhouse with blue cheese glaze and my partner ordered an eye fillet.

When our order came out they had made us both the eye fillet. They offered to take both meals back but said it would be about another half an hour before we eat if we did so I declined.

I had ordered my steak medium but it was only cooked about 5mm through a 1.5″ thick steak that was tough (it actually hurt my fingers trying to cut it) and had a huge piece of gristle & it came with with some kind of onion & vegetable tart, the onion was quite raw.

My partners meal was much the same but he was starving & ate the whole thing. I told him I couldn’t eat mind because it was awful & he ate most of it.

When the waiter came to collect our plates I told him (politely) it was pretty terrible & he just asked if we would like to see the desert menu.

I’m not the most assertive of people so we ended up paying $150 for one of the worst meals I’ve ever eaten. I wouldn’t have expected not to pay for the meal because my partner ate it but they should have offered us a free desert or a discount on our next meal or something.

I wont go back there again but what should I have done in that situation without making a scene?
** must add that this was particularly upsetting because we have eaten there over a dozen times (both in their restaurant & tapas bar) & never had a bad meal there before. The food & service is usually outstanding.

Nick